Contact support
Email us and a person reads it. Include your bet ID if you are writing about a specific bet — it makes everything faster.
Support hours: 7 days a week
01
Account and betting
Sign-in trouble, password resets, username questions, or anything about how a bet is meant to work. Tell us the username on the account.
02
Deposits and payouts
Card deposits, bank withdrawals, or a balance that looks wrong. Include the date and amount — we will match it to the Stripe record.
03
Bet disputes
Send additional evidence for a bet under review, with the bet ID in the subject line. Files up to 16 MB: images, PDFs, or documents.
04
Security and privacy
Report a vulnerability, suspicious activity on your account, or make a data request. Security reports are triaged the same day.
For a bet already under administrator review, reply on the original dispute rather than opening a new thread.